Adrian Mok

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Recent activity by Adrian Mok Sort by recent activity Recent activity Votes
  • When is my Raptor 2.1 shipping?

    Thank you for placing your order with us! Although we're extremely pleased to have shipped out over 1000 Raptors, we know there are still a couple hundred customers who are still waiting for their ...

  • When is my Nano-X shipping?

    Thank you for placing your order with us! Shipment Schedule This table will be updated each week (or sooner), if new information becomes available. You can also follow this page to get automaticall...

  • When is my FOCBOX Unity shipping?

    Thank you for placing your order with us! Although we're getting extremely close to supply meeting the incredible demand for the Unity, we're not quite there yet. We're committed to ensuring that a...

  • When is my R-SPEC Drive Kit due to ship?

    Thank you for placing your order with us! After selling out of our initial limited release of 100 R-SPEC Drive kits, some time will be required in order to replenish stock levels, so you can spend ...

  • When are my wheels shipping?

    Thank you for placing your order with us! At Enertion, we are constantly working to improve the formula of our wheels so that they can cope with the rigorous demands of our riders, especially those...

  • When is my charger shipping?

    Thank you for placing your order with us! We currently have chargers on back order. Once back in stock, they will be ready to ship with US/EU/AU cable options, depending on your location. (If you a...

  • When is my battery shipping?

    Thank you for placing your order with us! Currently, we are waiting replenishment of battery stock from our factory. Shipment Schedule This table will be updated each week (or sooner), if new infor...

  • Once my order has shipped, when will I get my tracking number?

    This occurs once goods have been accepted and passed through customs in HK. Once our forwarder has received stock to ship out your order, (or if the item is already in stock at the time of an order...

  • My Nano-x Remote's charge port fell out!

    With excessive force or sometimes just by accident, the charge port can fall out. If your remotes charge port failed, don't panic. You still have enough charge left to get you around for a few days...

  • My package was damaged in transit!

    If your package was damaged on its way to you, please submit a service request. Be sure to include photos of the package, damaged goods, as well as a clear image of the waybill information so we ca...