Adrian Mok

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Activity overview

Latest activity by Adrian Mok
  • Adrian Mok created an article,

    I want to receive more frequent updates from Enertion!

    That's great to hear!  If you'd like to receive more detailed updates about your Enertion Boards order, simply put your email address in the box below and hit Subscribe! How easy was that...

  • Adrian Mok created an article,

    Where can I buy the Raptor in a retail store?

      Enertion have reached a new milestone, being featured in retail store locations across the globe! We've been planning this launch for some time, so we're super excited to bring the Ra...

  • Adrian Mok created an article,

    How accurate is the current 4-6 week wait time?

    Our upcoming production run will have the vast majority of our Raptor 2.1 pre-orders finally fulfilled, with any remaining pre-orders (and new orders - there's still time!) fulfilled by the end of ...

  • Adrian Mok created an article,

    My board is noisy - is it normal? Clicking or popping

    Although our hub motors are vastly superior to belt or gear-driven drives in terms of quieter operation, it's possible that your motors may undergo some changes to how they sound throughout their l...

  • Adrian Mok created an article,

    Making sure you're home for your shipment

    What do I do if I am away from home? We understand that some customers may have planned travel or be away from work when their boards are due to arrive.If you are in, or think you might be in, this...

  • Adrian Mok created an article,

    When does tracking information update?

    My tracking number isn't changing/updating! Once we receive a tracking number, this means that the carrier chosen by the forwarder has accepted the shipment and processed this in their system.The n...

  • Adrian Mok created an article,

    My invoice total is wrong??

    Some customers have expressed concerns that when they look at their invoice through their Enertion account page, that they may have paid a higher price for goods than they thought. However, we woul...

  • Adrian Mok created an article,

    How to Calibrate your Nano-X for your Raptor 2

    This process is simple, but needs to be done before each time you ride. If you've ever experienced the throttle control on the Nano-X being too sensitive, or your wheels are spinning with no input ...

  • Adrian Mok created an article,

    Raptor 1 screw replacement

    This is for customers who want to replace screws on their Raptor 1. Screws used: Enertion Deck Bolts (These are the bolts used to attach the trucks to the deck) M5X45 High Strength Hexagon socket c...

  • Adrian Mok created an article,

    Raptor 1 Battery Kit Installation Guide

    For those customers who have received a R1 battery kit, this pdf will guide you through the installation process. After you have performed this installation, please visit our guides on How to confi...