My tracking number isn't changing/updating!
Once we receive a tracking number, this means that the carrier chosen by the forwarder has accepted the shipment and processed this in their system.
The next update on tracking that is usually received is when the goods pass customs in the destination country, so please give it some time. Once customs has been cleared, goods usually only take a day or two to arrive to you.
Also, your courier will attempt to call you during this time, so please make sure you answer any calls from a phone number you may not recognise! If you miss this call, it is most likely that your delivery will take longer.