Thank you for your continued patience while we are putting the final touches in place to ensure that you have the finest e-skateboard that has ever been made. We apologise for the delays, which have arisen due to several unforeseen issues in the manufacturing process. The reason for this letter is to keep you in the loop regarding the actual timeline for your Raptor 2 delivery, and give you real data that you can base your expectations on.
Firstly, we know that some customers (especially the first 20 of our fabulous backers) are under the impression that their boards are on their way, and are simply awaiting a shipping number to be emailed. Although we have indeed made our first 14 boards, these are still, to our regret, not en route yet as we have identified more issues that need to be resolved before shipping.
Due to these issues production had to stop so that the necessary tooling changes could be done.